General

To cancel or change your reservation, please send an email to info@amsterdamboatexperience.com. We will try to process your request within 24 hours.

To change the number of persons, please send an e-mail to info@amsterdamboatexperience.com. Please include the invoice number and the correct number of persons. Please note: do this no later than 48 hours in advance.

The pick-up point is near Central Station, Oosterdokskade 8, next to the restaurant Sea Palace.

Unfortunately, it is not possible to change the departure location.

Phone: +31(0)20 – 7715930
E-mail: info@amsterdamboatexperience.com

No, the City of Amsterdam has a ban on amplified music on board.

Our customer service is open 7 days a week from 10 a.m. to 8 p.m.

Amsterdam Light Festival

Our boats have fixed time slots. We operate the following departure times:

  • 16:45 – 18:00
  • 18:25 – 19:40
  • 20:05 – 21:20
  • 21:45 – 23:00

Please note that we close at 8 PM on New Year’s Eve.

We advise you to be present on location 15 minutes before departure. Our boats depart from Oosterdokskade 8, near Central Station.

The end point of the cruise is the same as the departure point, Oosterdokskade 8. It is not possible to disembark during the cruise.

The tour along the light artworks of the Amsterdam Light Festival takes about 75 minutes. Should it be a bit busier on the water, it may take a few minutes longer.

The theme of the 11th edition of the Amsterdam Light Festival, is ‘Imagine Beyond’. The world is constantly changing, nothing seems the same anymore. During Edition 11, we will take you on a journey into the world of imagination, to transcend the here and now and look beyond tomorrow. What will you discover?

There is a guide on board all our boats, who will be happy to explain the stories behind the 20+ works of art on the Amsterdam Light Festival cruising route.

You are not allowed to bring your own food and drinks on board.

We offer two different types of tickets, including drinks and excluding drinks. When you have a ticket including drinks, we offer an unlimited range of beer, white wine, rosé, red wine, and soft drinks.

With a ticket excluding drinks, it is possible to pay for consumptions on board individually.

  • Single ticket kids – € 13.25
  • Single ticket adults (excl. drinks) – € 26,50
  • Single ticket adults (incl. drinks) – € 29,50
  • Private boat – On request via info@amsterdamboatexperience.com

All our boats have a canopy and can be fully enclosed, should it rain. Blankets are also available, for the colder winter days.

Life jackets are available on board all our boats.

There are no toilets on board for regular cruises. On most private boats, this is the case. Please note: request this specifically when you’re booking the private boat.