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General

To cancel or change your reservation, please send an email to info@amsterdamboatexperience.com. We will try to process your request within 24 hours.

To change the number of persons, please send an e-mail to info@amsterdamboatexperience.com. Please include the invoice number and the correct number of persons. Please note: do this no later than 48 hours in advance.

The pick-up point is near Central Station, Oosterdokskade 8, next to the restaurant Sea Palace.

Unfortunately, it is not possible to change the departure location.

Phone: +31(0)20 – 7715930
E-mail: info@amsterdamboatexperience.com

No, the City of Amsterdam has a ban on amplified music on board.

Amsterdam Light Festival

Our boats have fixed time slots. We operate the following departure times:

  • 16:45 – 18:00
  • 18:25 – 19:40
  • 20:05 – 21:20
  • 21:45 – 23:00

Please note that we close at 8 PM on New Year’s Eve.

We advise you to arrive about 20 minutes beforehand.

The tour of the Amsterdam Light Festival takes about 75 minutes.

You are not allowed to bring your own food and drinks on board.

  • Single ticket kids – € 13.25
  • Single ticket adults (excl. drinks) – € 26,50
  • Single ticket adults (incl. drinks) – € 34,50
  • Private boat – On request via info@amsterdamboatexperience.com

There are no toilets on board for regular cruises. On most private boats, this is the case. Please note: request this specifically when you’re booking the private boat.