General

To cancel or change your reservation, please send an email to info@amsterdamboatexperience.com. We will try to process your request within 24 hours.

To change the number of persons, please send an e-mail to info@amsterdamboatexperience.com. Please include the invoice number and the correct number of persons. Please note: do this no later than 48 hours in advance.

The pick-up point is near Central Station, Oosterdokskade 8, next to the restaurant Sea Palace.

Unfortunately, it is not possible to change the departure location.

Phone: +31(0)20 – 7715930
E-mail: info@amsterdamboatexperience.com

No, the City of Amsterdam has a ban on amplified music on board.

Our customer service is open 7 days a week from 10 a.m. to 8 p.m.